Nowhere on the web site did it point out the product or service’s age or that it were on Screen for that long. This insufficient disclosure is extremely misleading. After i lifted these fears with staff members, the conversation grew to become ever more dismissive. To stay away from escalation, I left the store with no obtaining the merchandise. Afterwards that evening, I checked the item web page once again—and seen that the listing experienced instantly been downgraded from “Fantastic” to “Excellent” problem, confirming my considerations. I contacted customer service by using chat, and although the representative claimed the merchandise were pulled from sale, I was even now capable of see it stated online below Superior Problem, still missing any mention in the lacking griddle, Show standing, or age. After a lengthy chat, I had been supplied a fresh unit at whole selling price—almost nothing extra. This was a remarkably disappointing working experience from a retailer I’ve trusted For some time. -“Open Box” might mean a seven-year-old Display screen design with lacking pieces. -Web site listings can be inaccurate and absence critical disclosures. -In-retail outlet interactions may perhaps switch unprofessional when you raise respectable issues. -And customer care may well give no real resolution. I hope this serves being a warning for Other individuals who, like me, depend upon Greatest Get's products listings and popularity.
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Considering the fact that they took absent the points method and force you for getting their credit card to gain details (which I is not going to get) I do not store listed here as much.
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They unloaded it & took it back in instantly, & an Trade electronically was completed at that moment in a sign-up to return it & rebuy it for pick up the next day. All this I in less than five minutes.
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We’ll always attempt our greatest to support your requirements when scheduling a provider appointment and will be delighted to order probably the most hassle-free, out there appointment slot for yourself, but for time-delicate providers/installations we suggest that you timetable as much in advance as you can.